Privacy Policy

Milena: AI Photo Video Maker ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Milena: AI Photo Video Maker.

This Privacy Policy applies to our website and its associated subdomains (collectively, our "Service") alongside our application, Milena: AI Photo Video Maker. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:

  • Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
  • Company: when this policy mentions "Company," "we," "us," or "our," it refers to Denali Digital Bilişim Limited Şirketi, which is responsible for your information under this Privacy Policy.
  • Country: where Milena or the owners/founders of Milena are based, in this case, Turkey.
  • Customer: refers to the company, organization, or person that signs up to use the Milena: AI Photo Video Maker Service to manage and enhance their media content.
  • Device: any internet-connected device such as a phone, tablet, or computer that can be used to visit Milena and use its services.
  • IP Address: Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks and can often be used to identify the location from which a device is connecting to the Internet.
  • Personnel: refers to those individuals who are employed by Milena or are under contract to perform a service on behalf of one of the parties.
  • Personal Data: any information that directly, indirectly, or in connection with other information—including a personal identification number—allows for the identification or identifiability of a natural person.
  • Service: refers to the AI-powered photo and video creation services provided by Milena: AI Photo Video Maker as described in the relative terms and on this platform.
  • Third-Party Service: refers to advertisers, content partners, marketing partners, and other providers whose products or services we believe may interest you.
  • Website: Milena's official website, which can be accessed at [MilenaApp.com].
  • You: a person or entity that is registered with Milena: AI Photo Video Maker to use the services.

Information Automatically Collected

There is some information like your Internet Protocol (IP) address and/or browser and device characteristics—is collected automatically when you visit our platform. This information may be used to connect your computer to the Internet. Other information collected automatically could be:

  • Login, email address, and password (if applicable).
  • Device and connection details, including browser plug-ins, time zone settings, and platform information.
  • Purchase history, which may be aggregated with similar information from other users.
  • User interaction data, including session durations, visited pages, and in-app behavior.
  • Security information, including fraud prevention measures.
  • Technical logs and error reports to help diagnose performance issues.

We may also use cookies and similar tracking technologies to enhance the user experience, prevent fraud, and collect marketing analytics.

Collection of Personal Data and Method

Milena may process your personal data for the purposes specified in this Privacy Policy.

Personal Data Collected by Milena

We collect and use the following personal data of users:

Data Category Data Type
Identity Information Name and surname
Contact Information Email address, phone number
Process Security IP address, device name, network activity, app usage history, in-app purchases
Visual and Audio Data Uploaded photos, videos, AI-generated images, facial feature data
Marketing Data Device advertising IDs (IDFA for iOS, IDVF for vendors)

We may collect this information directly from you, your device, third-party applications, or third-party platforms (such as Apple App Store, Google Play Store).

Additionally, log data generated while you use our application may include:

  • IP address, device details, app version, and operating system.
  • Time and date of app usage.
  • Technical statistics, error logs, and in-app events.

How We Use Your Information

We use your information for various purposes, including:

Providing Our Services

We process your information to:

  • Enable AI-powered photo and video editing features.
  • Enhance and improve AI-generated content recommendations.
  • Allow users to store and modify their AI-enhanced media.
  • Enable face-tracking and animation effects in videos.
  • Process user requests for customer support.
  • Handle in-app purchases and subscriptions.

Administrative Purposes

We may use your information to:

  • Perform research and development (including AI model improvements).
  • Ensure fraud detection and security.
  • Monitor engagement levels and app functionality.
  • Customize user experience based on preferences.
  • Improve app stability, bug fixes, and feature enhancements.
  • Comply with legal obligations.

Marketing and Advertising our Products and Services

We may use personal information to tailor and provide you with content and advertisements. We may provide you with these materials as permitted by applicable law. Some of the ways we may market to you include email campaigns, custom audiences advertising, and "interest-based" or "personalized advertising," including through cross-device tracking.

If you have any questions about our marketing practices or if you would like to opt out of the use of your personal information for marketing purposes, you may contact us at any time as set forth in Section 15 below.

Other Purposes

We also use your information for other purposes as requested by you or as permitted by applicable law.

(a) Share Content with Friends or Colleagues

Our Services may offer various tools and functionalities. For example, we may allow you to provide information about your friends or colleagues through our referral services. Our referral services may allow you to forward or share certain content with a friend or colleague, such as an email inviting your friend to use our Services.

General Principles Regarding Personal Data Processing

In accordance with this Privacy Policy, personal data are processed by Denali Digital Bilişim Limited Şirketi as a data controller in line with the basic principles named here:

  • (i) being in accordance with law and good faith,
  • (ii) being accurate and, where necessary, up-to-date,
  • (iii) being processed for specific, explicit, and legitimate purposes,
  • (iv) being limited for the purpose for which they are processed and data minimization,
  • (v) being stored for the period stipulated in the relevant legislation or required for the purpose for which they are processed.

Purposes of Processing Personal Data and Legal Reasons

Your personal data will be processed via automatic or non-automatic means for the purposes stated below, in accordance with the applicable legislation and articles 5 and 6 of the PDP Law where it is expressly permitted by the laws, the establishment of a contract or direct relation to the execution or performance of the contract and for the legitimate interests of Denali Digital Bilişim Limited Şirketi, provided that your fundamental rights and freedoms are protected.

Purposes of Processing Personal Data

Identity Information
  • Execution of activities in compliance with legislation
  • Execution of company/product/service commitment operations
Contact Information
  • Execution of communication activities
  • Execution/auditing of business activities
  • Conducting after-sales support services for goods/services
  • Execution of goods/services sales processes
  • Conducting storage and archive activities
  • Execution of agreement processes
  • Execution of information security processes
  • Conducting audit/ethical activities
  • Execution/audit of business activities
Process Security
  • Conducting activities to ensure business continuity
  • Providing information to authorized persons, institutions and organizations
  • Execution/auditing of business activities
  • Conducting after-sales support services for goods/services
Customer Transaction
  • Execution of goods/services sales processes
  • Conducting activities for customer satisfaction
  • Execution of agreement processes
  • Execution of activities in compliance with legislation
Visual and Audio Records
  • Execution of agreement processes
  • Conducting storage and archive activities
  • Conducting marketing analysis studies
Marketing Data
  • Execution of advertising/campaign/promotion processes

Legal Reasons

Data Category Legal Basis
Identity Information, Contact Information, Visual and Audio Records, Customer Transaction It is necessary to process your personal data, provided that we establish a contractual relationship with you, or that it is directly related to our performance obligation arising from this contract. We have to process data in order to establish a right for you, to exercise and protect this right.
Process Security The law explicitly stipulates the process by which we process your personal data. Conditions that are necessary in order to fulfill our legal obligation.
Marketing Data Your explicit consent.

Additional Purposes

Besides, the purposes of processing personal data may be updated in line with our obligations arising from our company policies and legislation; in particular:

  • Creating user accounts for the service recipients/application users
  • Customizing our Services, understanding our users and their preferences to enhance user experience and enjoyment using our Services and improve our users' experience
  • Informing about new products, services, and applications and delivering you information regarding advertisements and promotions
  • Carrying out a digital subscription and in-app purchase processes of service recipients
  • Carrying out the auto-renewable subscriptions for giving users access to content, services, or premium features in our service
  • Carrying out the processes of information security
  • Conducting activities in accordance with legislation
  • Fulfilling the demands of competent authorities
  • Conducting the processes of finance and accounting transactions
  • Conducting communication activities
  • Conducting the processes of contracts
  • Carrying out strategic planning activities
  • Following up requests and complaints

Third Party Websites and Applications

Denali Digital Bilişim Limited Şirketi applications, including Milena: AI Photo Video Maker, may contain links to third-party websites that are not affiliated with Denali Digital Bilişim Limited Şirketi and whose content is not controlled by us. These linked websites may have different terms and conditions from Milena: AI Photo Video Maker. Denali Digital Bilişim Limited Şirketi is not responsible for how these websites use or disclose any personal information.

Similarly, Denali Digital Bilişim Limited Şirketi does not take responsibility for links from third-party websites that lead to Milena: AI Photo Video Maker.

Collection and Use of Information

Milena: AI Photo Video Maker collects personal information lawfully and fairly, with users' knowledge and consent. Users are informed about why data is collected and how it will be used. Users have the right to refuse the collection of certain information, but some services may not function properly without the necessary data.

Push Notifications

Denali Digital Bilişim Limited Şirketi may occasionally send push notifications to users of Milena: AI Photo Video Maker regarding application updates, feature releases, or service-related notifications. Users can manage or disable such notifications through device settings at any time.

Personal data will be stored for the period required by applicable regulations or until the purpose for processing no longer exists. Denali Digital Bilişim Limited Şirketi may continue storing personal data even after the initial purpose has been fulfilled, if required by law or with the user's explicit consent.

If a user grants consent for Denali Digital Bilişim Limited Şirketi to retain personal data for an additional period, such data will be immediately deleted, destroyed, or anonymized once the extended retention period ends or when processing is no longer necessary.

Technical and Administrative Measures

Denali Digital Bilişim Limited Şirketi ensures the confidentiality, integrity, and security of personal data through technical and administrative measures, in compliance with applicable laws and regulations. The following measures are in place to protect personal data from unauthorized access, misuse, or unlawful modification.

Technical Measures

✅ Anti-Virus Protection

  • All computers and servers in the Denali Digital Bilişim Limited Şirketi IT infrastructure are protected with regularly updated anti-virus software.

✅ Firewall Protection

  • Milena: AI Photo Video Maker servers, data centers, and disaster recovery centers are secured with next-generation firewalls, which monitor staff internet activity and protect against cyber threats.

✅ VPN Access

  • Only authorized suppliers can access Denali Digital Bilişim Limited Şirketi servers through SSL-VPN connections.
  • Each supplier has a separate VPN authentication allowing access only to the necessary systems.

✅ User Access Management

  • Milena: AI Photo Video Maker employees have restricted access based on their job roles.
  • Access permissions are updated systematically when roles change.

✅ Security Threat & Event Management

  • Events on Milena: AI Photo Video Maker servers are monitored by a Security Threat & Event Management system, which alerts security personnel when a potential threat is detected.

✅ Data Encryption

  • Sensitive data is stored and transmitted using cryptographic methods.
  • Encryption protocols ensure that all data exchanges are secured.

✅ Logging & Monitoring

  • Milena: AI Photo Video Maker keeps secure logs of all sensitive data processing activities.

✅ Two-Factor Authentication (2FA)

  • Remote access to sensitive data is only allowed through two-factor authentication.

Administrative Measures

✅ Employee Training

  • Employees receive regular training to raise awareness of data security threats and compliance requirements.

✅ Physical Data Security

  • Hard copy personal data is stored in locked cabinets with restricted access.
  • Adequate security measures (fire prevention, power backup, theft protection) are implemented for physical storage locations.

✅ Data Backup

  • Milena: AI Photo Video Maker data is backed up periodically.
  • Both cloud-based and internal backup solutions are used to ensure compliance with data retention policies.

✅ Non-Disclosure Agreements (NDA)

  • Employees handling sensitive personal data must sign Non-Disclosure Agreements.

✅ Secure Data Transfer

  • When personal data must be transferred via email:
  • (i) It is encrypted and sent via corporate email, or
  • (ii) Sent through a Registered Email (KEP) system.

✅ Data Breach Notification

  • If a security breach occurs involving Milena: AI Photo Video Maker, Denali Digital Bilişim Limited Şirketi will:
  • Notify affected users immediately.
  • Report the incident to the relevant data protection authorities.
  • Take necessary actions to mitigate the breach.

Transferring Personal Data to Third Parties

The procedures and principles for transferring personal data are regulated under applicable data protection laws, and personal data may be transferred to third parties within the country or abroad, as Milena: AI Photo Video Maker may use servers and cloud-based storage systems located in different regions.

Your personal data may be transferred internationally for the following purposes:

  • Conducting storage and archiving activities
  • Managing customer relationship processes
  • Conducting business operations
  • Providing after-sales support services for products/services

Denali Digital Bilişim Limited Şirketi may also transfer your personal data to its service providers and third-party partners, including but not limited to:

  • Facebook SDK
  • Adjust
  • Firebase Analytics

These third-party services are integrated into Milena: AI Photo Video Maker for purposes such as:

  • Sharing identity, contact, and transaction security information with authorized institutions to ensure compliance with legal regulations.
  • Sharing identity and contact details for customer support and business operations.
  • Allowing users to integrate and share identity and contact information with third-party applications that are linked to Milena: AI Photo Video Maker, only with explicit user consent.

Affiliates

We may disclose personal information to our corporate affiliates. For the purpose of this Privacy Policy, a Corporate Affiliate is any entity that directly or indirectly controls, is controlled by, or is under common control with Denali Digital Bilişim Limited Şirketi. Any data shared with these affiliates will be treated according to this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of Turkey, without regard to its conflict of laws provisions. By using Milena: AI Photo Video Maker, you agree that any disputes arising in relation to this Privacy Policy shall be subject to the exclusive jurisdiction of Turkish courts.

Your use of Milena: AI Photo Video Maker may also be subject to other local, national, or international laws depending on your location.

By continuing to use Milena: AI Photo Video Maker, you acknowledge and agree to this Privacy Policy. If you do not agree, you should discontinue use of the app.

Advertising

This app may display third-party advertisements and contain links to external sites. Denali Digital Bilişim Limited Şirketi does not guarantee the accuracy or reliability of the information contained in third-party advertisements or linked websites and assumes no responsibility for their content, products, or services.

  • Third-party advertisements help keep Milena: AI Photo Video Maker free.
  • We do not endorse third-party advertisements, services, or products.
  • We are not responsible for any claims, promises, or guarantees made in these advertisements.

Cookies for Advertising

We use cookies to collect information about your online activities and provide personalized advertisements. These cookies:

  • Prevent the same ad from appearing multiple times.
  • Ensure ads are displayed correctly for advertisers.
  • Help advertisers track how many times their ads have been shown.

You can disable cookies in your browser settings, but doing so may affect your ability to access certain features of Milena: AI Photo Video Maker.

General Data Protection Regulation (GDPR) Compliance

The General Data Protection Regulation (GDPR) is an EU-wide law that governs how companies collect, store, and process personal data of European Union (EU) residents. Milena: AI Photo Video Maker complies with GDPR standards, regardless of where our users are located.

User Rights Under GDPR

As a Milena: AI Photo Video Maker user, you have the right to:

  • ✅ Access your personal data and request a copy of it.
  • ✅ Update or correct any inaccurate personal data.
  • ✅ Request deletion of your personal data.
  • ✅ Object to processing of your personal data.
  • ✅ Receive equal service regardless of your privacy preferences.

If you wish to exercise any of these rights, please contact us. We will respond within one month as required by CCPA.

California Online Privacy Protection Act (CalOPPA) Compliance

The California Online Privacy Protection Act (CalOPPA) requires businesses to disclose how personal data is collected, used, and shared.

Your Rights Under CalOPPA

If you are a California resident, you have the right to:

  • ✅ Know and access what categories of personal data we collect.
  • ✅ Request deletion of your personal data.
  • ✅ Opt out of data sales (Milena: AI Photo Video Maker does not sell personal data).
  • ✅ Receive equal service, regardless of privacy preferences.

To request data access, correction, or deletion, please contact us.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

📧 Email: support@denalidigital.co